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Shipping & Returns

Returns
Our return policy lasts 30 days. To be eligible for a return, your item must be unused and in the same condition that you received it. 

Please Contact Us before returning your item.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Contact@sertaoshop.com 

Customers are responsible for paying the shipping costs for returns. Shipping costs are non-refundable.